Cafe Express Coffee

TheSpyMom.com calls us A Customer Service Gem

We're very proud of the hard working folks in our Call Centers.  They really, really, really want to help.

So we were particularly pleased when TheSpyMom.com decided to write about a great experience she had with us.  Customer Service Rep Lisa Saunders received the call from TheSpyMom's author, who also happens to be a Cafe EXPRESS member.  Apparently, the author was extremely happy with Lisa, stating:

"the woman who I was connected with was absolutely wonderful"

Thank you, TheSpyMom.com -- we too think Lisa is pretty wonderful.  They also wrote that we're a "Customer Service Gem" and "Green Mountain Coffee values their customers and takes pride in the qualify of their products." Click here to read TheSpyMom's full blog post.

If anyone is ever having any Customer Service issues or if we can help in any way, please call us at 888-879-4627.

Have you had a good experience with our service reps?  If so, please leave us a comment (see below) to tell us about it.  Thanks!

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Energy in K-Cups

Need an extra boost in your day but don’t care for all those foreign, sugary ingredients in an energy drink? Green Mountain coffee has you covered with the introduction of revv™ K-Cup® portion packs for your Keurig Brewer.

revv packs more coffee in each K-Cup to offer a stimulating, richer, smoother cup of coffee. Whether you’re pulling an all-nighter or grinding through the third shift, revv will get you where you need to go.  If you’re looking for an extra kick in your coffee, try revv pulse™. Nature’s original energy drink, revv pulse™ boosts alertness without compromising on taste. Ginseng and Guarana are natural additives to revv’s high- performance power.

For a limited time,  get $1.00 off any revv or revv pulse K-Cup purchase when you use IGNITE-REVV in your shopping cart. Cafe Express members automatically receive the discount.

Check out www.revvcoffee.com for a chance to win a Burton snowboard, a Keurig brewer or an Apple ipad.


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Introducing…Travel Mug K-Cup® Portion Packs!

Your K-Cup® favorites are now ready for your morning commute! We’re launching three coffee varieties in a new Travel Mug K-Cup®, made just for coffee lovers who can never get too much of a good thing.

Travel Mug K-Cups® are specially designed portion packs that create perfectly-brewed coffee on the largest brew size setting of the Keurig® Single-Cup Brewer. New technology allows more coffee to be packed into each K-Cup, which means the coffee is as strong and rich when brewed at 10- or 12-ounces as a conventional K-Cup is when brewed at 6- or 8-ounces.

Travel Mug K-Cups are available online at www.GreenMountainCoffee.com in three varieties:


And they are $1 off per box until 6/17/2010 with the key code TRAVEL-MUGS.  (Cafe EXPRESS members will automatically save an additional $1 in addition to their $2.50 per box savings)

Can’t wait to fill your travel mug?  Neither can we!  That’s why today Wednesday, March 17 through Friday, March 19 we’re giving away a box of not one, not two, but all three varieties of Travel Mug K-Cups (plus two Green Mountain Coffee Travel Mugs) each day to one of our Twitter followers that has a travel mug ready to be filled.

Here’s how it works:


  • Follow @GreenMtnCoffee on Twitter.

  • Between 8 and 11am EST, @reply us with a picture of your empty travel mug and the hashtag #FillMyTravelMug.

    • Example Tweet - @GreenMtnCoffee #FillMyTravelMug http://yfrog.com/ev3f9j

      • And no, you can’t use my picture ;-)



    • The daily winner will be randomly drawn and announced on @GreenMtnCoffee and our Facebook page.

    • For Official Rules, see below:


    Travel Mug K-Cup Sweepstakes

    OFFICIAL RULES

    NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE DOES NOT IMPROVE THE CHANCE OF WINNING. INTERNET ACCESS NECESSARY TO ENTER AND WIN.  RESTRICTIONS APPLY. VOID WHERE PROHIBITED OR RESTRICTED.

    ENTRIES POSTED TO THE GIVEAWAY ACCOUNT ARE NOT EDITED BY SPONSOR AND ARE THE VIEWS/OPINIONS OF THE INDIVIDUAL ENTRANT AND DO NOT NECESSARILY REFLECT THE VIEWS OF SPONSOR.
    ELIGIBILITY: Open to legal residents of the 50 United States and the District of Columbia ("U.S.") who are 18 years of age or older as of March 16, 2010. Void where prohibited or restricted by law. This Sweepstakes is subject to the laws of the United States and Vermont and all applicable federal, state and local laws and regulations. Employees of Green Mountain Coffee Roasters, Inc., and Keurig, Incorporated and each of their respective parents, affiliates, subsidiaries, advertising, sweepstakes and fulfillment agencies, and members of the immediate family or household of each of the above are not eligible to participate.

    SPONSOR: The Sponsor of this Sweepstakes is Green Mountain Coffee Roasters, Inc., 33 Coffee Lane, Waterbury, VT 05676 (“Sponsor” or “GMCR”).

    ENTRY PERIOD: The Travel Mug K-Cup® Portion Pack Sweepstakes (the “Sweepstakes”) runs daily from 8:00:00 AM Eastern Standard Time (EST) to 11:00:00 AM EST  on each of  March 17, 2010, March 18, 2010 and March 19, 2010 only (the "Sweepstakes Period").   Entries must be received no later than 11:00:00 AM EST March 19, 2010.  No entries will be accepted outside of the 8:00:00 AM EST to 11:00:00 EST daily entry period.

    HOW TO ENTER: NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE DOES NOT IMPROVE THE CHANCE OF WINNING. To enter, visit www.twitter.com and log-in or create a free Twitter account. Then become a follower of @GreenMtnCoffee and reply to @GreenMtnCoffee with a link to a picture of an empty travel mug and the given “hashtag” (#FillMyTravelMug).  Winner will be notified from the @GreenMtnCoffee page (or as otherwise determined by Sponsor in its discretion).  All entries must be received by 10:59:00 AM EST to to 11:00:00 AM EST daily from March 17, 2010 until March 19, 2010.  All entries must be uploaded via a Twitter Image Sharing Service (suchas Twitpic or vfrog) for posting to a tweet via tinyuri.   NO OTHER FORMATS OR METHODS OF ENTRY ARE ACCEPTABLE.

    ALL ENTRIES BECOME THE PROPERTY OF SPONSOR.  BY SUBMITTING AN ENTRY, ENTRANT ACKNOWLEDGES THAT HIS/HER ENTRY (INCLUSIVE OF THE PHOTO) WILL BE OWNED BY SPONSOR, AND MAY BE POSTED ON SPONSORS' WEBSITE OR DISPLAYED ON SPONSOR’S OTHER PROMOTIONAL MATERIALS IN ANY MEDIA THROUGHOUT THE WORLD IN PERPETUITY IN SPONSOR’S DISCRETION WITHOUT ADDITIONAL COMPENSATION TO ENTRANT. Sponsor reserves the right to, but may or may not, monitor or screen entries and may or may not edit any entry in its sole discretion. By entering, you acknowledge that Sponsor has no obligation to use or post any entry or any entry in its entirety.  You assign all rights in the entry to Sponsor, its successors and assigns in perpetuity.  You waive any moral rights in your entry.  You warrant that your entry is your original work, has not been previously published, is not defamatory, scandalous, offensive or unlawful, and does not infringe on the intellectual property, privacy or other rights of any third party.  Your entry does not endorse any commercial product or service other than Sponsor’s products and services.   You entry does not disparage Sponsor or any third party.

    Limit one (1) entry per person/twitter address/day.  No person/twitter address can win more than one time for the duration of the Giveaway. No mechanized, programmed or robotic entries are eligible, and use of illegal entry mechanisms may result in disqualification of the entrant.

    All entries are subject to verification by Sponsor.

    PRIZE: Three (3) twenty-two (22) count boxes of Travel Mug K-Cup® portion packs and two (2) Green Mountain Coffee-branded travel mugs (each a “Daily Sweepstakes Prize”); ARV of each Daily Sweepstakes Prize is $72.  ARV of all prized to be awarded hereunder (collectively, the “Prizes”) is $216.  All Prizes will be awarded. Prize includes shipment to winner’s address in the US.  Taxes are the responsibility of the winners.

    ALL PRIZES ARE AWARDED “AS-IS” WITHOUT WARRANTY OF ANY KIND. ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED. WINNERS AGREE TO ACCEPT THE PRIZE “AS-IS.”

    ODDS OF WINNING: Odds of winning are dependent upon the total number of eligible entries received.

    RESTRICTIONS: No assignment, transfer, cash redemption, or substitution of prize is permitted, provided that Sponsor reserves the right to substitute any listed prize for one of equal or greater value if the designated prize should become unavailable for any reason.

    Sponsor's failure to enforce any term of these Official Rules will not constitute a waiver of that provision.

    DRAWING: The three (3) Daily Sweepstakes Prize winners will be selected by Sponsor in a random daily drawing from among all eligible entries received in the day prior to such drawing. Daily Sweepstakes Prize drawings will be conducted on or about Wednesday, March 17, 2010; Thursday, March 18, 2010; and Friday, March 19, 2010 by GMCR.

    Winner notification will be by Twitter or any other method chosen by Sponsor.  Potential winner will be required to contact Sponsor by direct message to Green Mountain Coffee via Twitter or as directed within forty-eight (48) hours of winner notification (the "Response Period").   Return of a prize notification as undeliverable or failure to respond within the Response Period will result in disqualification and an alternate winner will be selected. If the winner chooses not to accept a Prize, an alternate winner will be chosen. In the event of a dispute, entries will be declared made by the authorized account holder of Twitter account submitted at time of entry. Unless otherwise noted, allow 6-8 weeks for delivery of a Prize following completion of notification and prize acceptance process. Prizes will only be delivered to addresses within the United States.

    PUBLICITY: Except where prohibited, participation in the Sweepstakes constitutes the winner's consent to Sponsor's use of winner's name, photograph, image, voice, opinions, biographical information, hometown and state for Sponsor’s purposes in any media in perpetuity without further payment or consideration.

    GENERAL RELEASE: By participating and/or submitting an entry in this Sweepstakes, entrants agree: (a) to these Official Rules and all decisions of Sponsor, which shall be final in all respects relating to this Sweepstakes; and (b) to release and hold harmless Sponsor, and Keurig, Incorporated and their respective subsidiaries, affiliates, directors, officers and employees and agents from and against any claim, cause of action, liability or expense (including attorneys' fees) arising out of participation in the Sweepstakes or receipt or use of any Prize.   SPONSOR MAY REQUIRE EXECUTION OF A SPECIFIC RELEASE PRIOR TO AWARD OF ANY PRIZE.

    LIMITATIONS OF LIABILITY, DISPUTES: If, for any reason, the Internet portion of the program is not capable of running as planned, whether due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of the Sponsor which corrupt or affect the administration, security, fairness, integrity, or proper conduct of this Sweepstakes, Sponsor reserves the right at its sole discretion, to disqualify any individual who tampers with the entry process, and to cancel, terminate, modify or suspend the Sweepstakes. In the event of termination, a random drawing to award the Prizes will be conducted from eligible entries received up until the time of termination, if such a drawing can be fairly conducted in Sponsor's judgment.

    Sponsor is not responsible for (i) technical failures of any kind, including but not limited to the malfunctioning of any computer, cable, network, hardware or software, printing or typographical errors or lost, illegible or incomplete entries; (ii) the unavailability or inaccessibility of any providers, transmissions or telephone or Internet service; (iii) unauthorized human intervention in or unauthorized alteration to any part of the entry process or the Sweepstakes; (iv) electronic or human error which may occur in the administration of the Sweepstakes or the processing of entries; or (v) any injury or damage to persons or property, including but not limited to entrant's computer, hardware or software, which may be caused, directly or indirectly, in whole or in part, from entrant's participation in the Sweepstakes.

    CAUTION: ANY ATTEMPT BY A PERSON TO DELIBERATELY DAMAGE ANY WEB SITE OR UNDERMINE THE LEGITIMATE OPERATION OF THIS SWEEPSTAKESIS A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, SPONSOR RESERVES THE RIGHT TO SEEK DAMAGES FROM ANY SUCH PERSON TO THE FULLEST EXTENT PERMITTED BY LAW.

    Entrant agrees that as a condition of entering the Sweepstakes: (i) any and all disputes, claims and causes of action arising out of or connected with this Sweepstakes, or prize awarded shall be resolved individually, without resort to any form of class action, and exclusively by the state and federal courts of the State of Vermont; (ii) by participating or submitting an entry in the Sweepstakes, entrant consents to the personal jurisdiction and subject matter jurisdiction of such courts for such purpose; (iii) the parties waive any right to trial by jury; (iv) any and all claims, judgments and awards shall be limited to actual out-of-pocket costs incurred by entrant, including costs associated with entering this Sweepstakes but in no event entrant's attorneys' fees; and (v) under no circumstances will entrant be permitted to obtain award for, and entrant hereby waives all rights to claim, punitive, incidental and consequential damages and any other damages, other than for actual out-of-pocket expenses, and further waives any and all rights to have damages multiplied or otherwise increased. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATIONS OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE RESTRICTIONS MAY NOT APPLY TO YOU.

    GOVERNING LAW: All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, or the rights and obligations of the entrant and Sponsor in connection with the Sweepstakes shall be governed by and construed in accordance with the laws of the State of Vermont, without giving effect to any choice of law or conflict of law Official Rules.

    ENTRY INFORMATION: Entry information becomes property of Sponsor subject to Sponsor's privacy policy as posted on its website at the following Internet address: www.GreenMountainCoffee.com.

    WINNERS LIST: For a list of winners, mail a self-addressed stamped envelope by May 1, 2010 to: Travel Mug K-Cup Portion Pack Sweepstake Winners List Request, 33 Coffee Lane, PO Box 370, Waterbury, VT 05676-9927. Limit one request per envelope. Vermont residents do not need to include return postage.

    COPY OF RULES:  For a printed copy of these Official Rules, send a self-addressed, stamped envelope to: Travel Mug K-Cup Portion Pack Sweepstakes Rules, 33 Coffee Lane, PO Box 370, Waterbury, VT 05676-9927. Limit one request per envelope.  Vermont residents do not need to include return postage.

    ©2010 Green Mountain Coffee Roasters, Inc.  K-Cup® is the registered trademark of Keurig, Incorporated.   Green Mountain Coffee is the registered trademark of Green Mountain Coffee Roasters, Inc.


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UPDATE: Hot Cocoa is back!

3/4/2010 Update:  GMC Hot Cocoa and all the Cafe Escapes cocoa items are now available!  Please use the links below.  Thanks.

3/2/2010 Update:  Well, we've got some good news and some bad news.  The good news is that Green Mountain Coffee Hot Cocoa will be available very soon.  We expect to have this available Thursday evening, March 4th.  And we will have a steady supply so that you can feel good about adding this product to your recurring Cafe EXPRESS orders.

As for Cafe Escapes, we will have a limited quantity of all four items available for sale this Thursday evening, March 4th.  Due to the limited quantities, we can NOT let folks add these products to recurring Cafe EXPRESS club orders.  We believe we have only 3 weeks worth of product for all four Cafe Escapes products.  We are VERY sorry about this.  If you enjoy our Cafe Escapes products, please get them now!

2/4/2010 Update:  I am told by our Production folks that we can expect Hot Cocoa products to be available by March 1st.  Wahoo!  A big THANK YOU to all our Hot Cocoa k-cup loyalists who have waited so patiently for these products.

1/20/2010:  It pains me to type this, but I'm afraid all of our Hot Cocoa K-Cup products are out of stock.  Due to incredible demand, we're told we will not have any Hot Cocoa K-Cups to sell from our web site until mid-February (at best).

Let me assure everyone that we are NOT discontinuing these products.  We love these products - and clearly you do, too!

On a personal level, my two kids ask me everyday when I'll be able to bring home some new Hot Cocoa.  Hopefully, in a few weeks, I'll have good news for them and you!

These are the Hot Cocoa K-Cups that are out of stock:


-Ken

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Limited Time Offer for Cafe Express Members

If you're one of our Café Express members, we’ve got a great limited time offer for you. Purchase any Donut House ™ Coffee K-Cup® with a delivery date before 3/5/2010 and get an extra $1.00 off your existing discount. Sign in to your account or join Café Express today to receive great member benefits.  Share the Donut House discount with a friend when you Drop a Donut House on a friend.

Drop a Donut House

Our Donut House™ coffees  are good, straightforward coffees that remind you of the days when you could just order a “regular” cup of joe and never be disappointed.  These coffees offer rich, bold flavors and a little kick to get you going.

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Web Sale

Even though the holidays have passed, the winter wonderland continues with web sales everywhere! Well, Green Mountain Coffee is joining the chorus! Some of our stylish mugs, sleek equipment, and tasty treats are on sale now,  just for you, at up to 50% off.*

winter_web_sale_10

*Cafe Express Members: Discount will be combined with your 10% Cafe Express Membership discount. Non-coffee items cannot be added to your recurring Cafe Express shipment.

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Calling all members of Café EXPRESS...

cafe-express-logo
Below a member of Café EXPRESS shares why they love their flexible coffee delivery program:

“I started out buying your bagged coffee in a local supermarket. Then I joined Café EXPRESS … I then decided to buy a Keurig machine, and got my first Café Express order of K-Cups…All the coffee has been excellent – strong flavors and FRESH! I’ve called customer service twice, and the service has been excellent. Orders have been flawless, well packed, and quick…Thank you for making coffee drinking really enjoyable…and for showing that American customer service is not a lost art.” –Bruce Blanc

We love to hear from our Café EXPRESS members. Let us know what you think. What is your favorite perk of being a Cafe EXPRESS member? Not a Café EXPRESS member yet? Click here to learn more or sign up.

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Volunteering on a Fly

By John Engelbert, Territory Manager (ME)

It is so very wonderful to work for a company such as GMCR (Green Mountain Coffee) and be given the time and resources to serve others. We call our volunteer program CAFEsm (Community Action for Employees) where all of our full-time employees get 52 hours of paid time to volunteer in their community.


 


Project Healing Waters, a national organization, has found a unique way to give to veterans. Many of those who have served in Iraq, Afghanistan, and in Vietnam, experienced varying degrees of trauma and injury. Personally, I felt the need to give back to those who have served our country and have been injured or disabled in combat. Project Healing Waters  teaches veterans fly fishing, providing a form of healing recreation and camaraderie in the serene setting of the woods of Maine. Forest Lodge is located on Maine’s Rapid River, the location of Louise Dickenson Rich’s book, We Took to the Woods. It is deep in the woods, 17 miles from the nearest paved road, and is off the grid, with solar power and propane for lighting and cooking.


 


I know, I got stuck fishing as my choice of CAFE time (yeah, boo-hoo John), but ended up getting far more than I bargained for. Initially, I was only prepared to serve coffee, but after meeting Joe Taylor, an active duty injured soldier, my plans changed. Joe never had an opportunity to fly fish before. He had a quick lesson earlier that morning from the resident guide, so I asked him if he’d like to come out with me and try a few casts before lunch. He said he “sucked” at fly fishing and didn’t think he would do well, but I encouraged him to just enjoy the pristine setting and not worry too much about the results. (After all I myself am just a “super novice”). We walked down the trail to the river and practiced nymphing (a subsurface fly fishing technique) for a little while. A short time later, on his very first cast with a nymph, Joe caught, netted and then released a beautiful native brook trout. Joe was ecstatic! The joy on his face and in his eyes spoke volumes about the experience. Seeing him this happy made my day and my week. It was truly a healing experience both for him and for me.


 


The folks at Project Healing Waters and Forest Lodge’s host Aldro French were grateful for our donation of delicious, fresh brewed Nantucket Blend and breakfast. It was a challenge to brew coffee in the backwoods, but thankfully we had a generator so we could drink good, hot coffee each day.


 


I am very grateful to serve and give great thanks to GMCR for allowing employees time to give as a way of expressing our thanks to our communities. I am also thankful to Aldro French, a veteran himself, who along with his staff has made this lodge available for this wonderful event, sacrificing their own gain for the good of others.


John Engelbert and Aldro French enjoying a hot cup of Nantucket Blend


 


For those interested in learning more about Project Healing Waters, here’s a very poignant piece from ESPN’s Outside The Lines program from February 2009 that features the personal impact of war and a way to help people through the medium of fly fishing.


 


You can read more about the Forest Lodge, Healing Waters event in our local paper, Lewsiton Sun Journal

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Kind Words for Cafe EXPRESS Platinum

bw_platinumceSince we announced Cafe EXPRESS Platinum back in April, we received many kind words of thanks from our wonderful Cafe EXPRESS members.  Here are some of our favorites:

This is a very nice benefit, and a good incentive! Thank you. -- R

Thank you for increasing my plan status to platinum.  The extra 2.50 savings is most welcome.  My husband, son and I enjoy your coffee several times daily.  I also have a keruig at work so I don' miss my coffee.  In fact, I've converted several  D***** D***** drinkers to the Green Mt. brand.    We have become coffee snobs.  It's difficult to find coffees out in restaurants that have any where near the full flavor of green mountain coffees. -- Nancy M.

That's cool, it will be even cheaper now WOOP WOOP! -- Ali G. (really)

Just a quick thank you for the Platinum status. In these economic troubles, we realize the sacrifices you are making to your customers by offering such a generous discount. Also know though, this means a great deal to my family and we very much appreciate the thought. Have a nice day! -- Patti W H

I don't think I've ever had that happen to us!  Thank you, what a gift! -- Ann S.

YAY! Thanks!! -- Jennifer D.

Thank you for the extra discount, we love your coffee and the coffee dispenser - MN264

We appreciate the discount on our Green Mt. Express bag orders! THANKS!! -- Liv and Jim S. (Who lived in Vermont 44 years, and love your coffee!)


Thanks to all for the nice feedback.  If you'd like to learn how to save money on your K-Cup or wholebean/ground coffee, please check out our Cafe EXPRESS program.  Plus, you can't beat the program's convenience.  Before you know it, you'll qualify for Cafe EXPRESS Platinum.

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Tully's K-Cups Are Here!

09-k-cup-tullys-breakfast-blend-lgOne month after welcoming Tully's to the Green Mountain Coffee family, Tully's K-Cups are now available on our website and through Cafe Express.  We're offering ten K-Cup varieties, covering all three Tully's roast profiles: spirited, balanced and grand.  On a comparitive scale, Tully's coffees are darker than Green Mountain Coffee roasts due to their roasting style.

Tully's roasting style produces dark and full bodied coffees, typical to the Northwest coffees.  AJ Rendon, Tully's Roast Master speaks to their roasting style, "We roast our coffees slowly at low temperatures in order to pull our the most flavor and development. We think roasting longer and at a lower flame creates bold and piquant notes as well as more delicate citrus and floral flavors."

If you're not used to drinking dark roasts,  introduce yourself to the Tully's style with their version of a Breakfast Blend.  It's bright and vibrant in taste and has a smooth, buttery mouthful.  Perfect for sipping anytime of day.

You can also find Tully's at over 150 cafes  in the Northwest, California and Arizona. But now you can bring that coffeehouse flavor into you home with the convenience of a Keurig Brewer and Tully's K-Cups.

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Cafe EXPRESS Platinum

bw_platinumceCafé EXPRESS™ just got better!

Green Mountain Coffee® just introduced
an advance level to the Café EXPRESS™
program called Cafe EXPRESS PLATINUM!

After you place your tenth order with Green Mountain Coffee, as a Café EXPRESS member, you will automatically start receiving greater discounts on your coffee – every time you order.

With Platinum you will receive - $2.50 off every box of K-Cups® and $1.25 off every bag of coffee. http://www.greenmountaincoffee.com/platinum

Not yet a member of our ‘Automatic home delivery’ program then sign up today and start saving:  http://www.greenmountaincoffee.com/cafe-express


  • (1 – 10 orders) $2.00 off every box and $1.00 off every bag

  • (11+ orders) $2.50 off every box and $1.25 off every bag

  • Free Standard Shipping when you purchase 4 or more boxes of K-Cups

  • 10% off on all non-coffee items

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Not Everyone in your Office Loves Coffee!

Here's the scenario; you've got this great new OfficePRO™ Brewing System that appears to be a complete hit.  You've noticed more smiles in the office, a more vibrant workplace, and you've even been nominated to receive "Boss of the Year" award!  However; deeper exploration turns up a dark secret - not everyone in your office enjoys coffee!  What to do?

Assuming there must be a solution for this K-Cup conundrum, you run to your terminal, type www.BusinessCoffeeExpress into your browser (why don't you have this bookmarked yet?) and click on your Office EXPRESS account.  After a quick scan of K-Cup flavors, you exclaim, "YES! There is a solution: their new Cafe Escapes!"

Adding one box each of Cafe Escapes Dark Chocolate Hot Cocoa and Milk Chocolate Hot Cocoa to your next order, your grin widens - you are a shoo-in for the Boss of the Year award.  And, you just saved $2.50 per box and received free shipping.


cafe-escapes-headerBe sure to try out our new Cafe Escapes on your next Cafe EXPRESS order and let me know what your office thinks.  We are also going to be launching three new Escape flavors soon;  Cafe Mocha, Chai Latte and French Vanilla Cafe-au-Lait.


From small offices to large corporations we have an office coffee brewer to meet your needs.  Be sure to sign up today!

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Caribou K-Cups Now Available!

Caribou K-Cups are now available on our web site and Cafe EXPRESS!  We have eight new Caribou K-Cups to choose from, including five which are Rainforest Alliance certified and two that are naturally decaffeinated.  My favorite is the Mahogany.  You'll also see these listed in our upcoming Spring catalog.

Did you know that Caribou has over 450+ coffee shops in the Midwest, Southeast and the Rockies?  Create that coffeehouse feeling in your own home by giving these K-Cups a try.  Please let us know how you like them.

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Keurig vs. Coffee Shops: Stretch Your Coffee Dollar

One cup of coffee or five?

In the heart of this recession, you quickly learn to draw the line between “needs” and “wants”. Facing economic constraints, it makes sense to cut back on personal luxuries. Some may cut back on dry cleaning or overpriced, greasy take-out food. Even the luxury of stopping for the fancy coffee house drink may not make the cut.

According to a recent Morgan Stanley survey of 2,500 coffee drinkers, one-third of a very popular coffee chain's customers have cut back on their visits. Their number one reason: cost.  And then there is the everyday hassles of stopping at the coffee house, finding a parking spot, standing in line and forking over $3.00 or more for something you could make at home.  For the cost of a typical coffee-shop coffee, you can have five cups of coffee from a Keurig brewer.

So save money and brew it yourself.  With the Keurig Brewer, enjoy coffee house taste in the comforts of your home. No more waiting in lines, no more inconsistent service. And the best benefit: no more wholes in your wallet. At $0.58 per K-Cup (and even cheaper with Cafe EXPRESS), you can afford to have more than one cup at a time…and maybe a little chocolate syrup and whip cream when you’re feeling luxurious.

But don't just take my word for it, follow the good advice and observations of the folks over at The Motley Fool:

...Green Mountain will continue to do well as folks sidestep the $5 coffees on the way to work and invest in K-Cup home-brewing systems instead.

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Our 100,000th active Cafe EXPRESS member: Miriam Crump

Miriam Krump, 100,000th active Cafe EXPRESS member

We have just reached a wonderful milestone:  100,000 active Cafe EXPRESS members!  Hooray!  At roughly 11am EST on Monday, November 3rd we received a phone call from Miriam Crump of San Angelo, Texas.  Miriam, who absolutely loves her Keurig brewer, decided to get her K-Cups through Cafe EXPRESS.  And with this decision, our Cafe EXPRESS active membership totalled 100,000 for the very first time.  And it continues to grow.

I called and emailed Miriam to ask her why she signed up for Cafe EXPRESS.  She said its because of how much she likes her brewer.  Here's her email reply:

I would like to tell you the story of how I fell in love with the Keurig coffee maker and how I got one of my own.  While on vacation in New York I stayed with a friend who had the Keurig coffee maker.  My husband, daughter and myself were there and we all were very impressed.  It is nice because we all like different hot drinks.  My husband likes regular coffee, I like flavored coffees and my daughter likes flavored teas and hot chocolate.  With the Keurig you make one cup/mug at a time.  It is always hot with great flavor.  There is no coffee grinds or mess involved with the Keurig.  There are a great many choices of regular coffees, flavored coffees as well as all different kinds of teas.  When we came home my daughter asked what I wanted for Christmas.  I told her a Keurig coffee maker.  So I got one for Christmas and we have all been enjoying it ever since.  Thanks for reading my story.  Hope you enjoy!!    Miriam R. Crump
 

Rock on, Miriam!  And welcome to Cafe EXPRESS -- we hope you and your fellow 100,207  members (as of 5:38pm Nov 4th) stay with us for a long time!

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